Latest articles
PSTN Switch-Off 2027: What UK Businesses Need to Do Before 31 January
The UK's analogue phone network is switched off on 31 January 2027, with no extension. What stops working, why your broadband, alarm and lift phone may be affected, and the order to move everything in.
3CX in 2026: Capabilities, Licensing & Why It Works for SMEs
A practical overview of 3CX, what it does, what it includes out of the box, how its pricing compares to Teams Phone and traditional PBX, and where it genuinely shines for UK businesses.
Microsoft Teams Phone in 2026: SIP Trunking and Operator Connect Explained
Teams Phone turns Microsoft Teams into your phone system. Here's how the licensing works, how Operator Connect makes SIP trunking painless, and when Teams Phone is the right call vs 3CX or PhoneLine+.
Is Cyber Essentials Worth It?
The short answer is yes, but not for the reasons most people quote. Here's what the badge actually gets you, and what it doesn't.
Scottish Charity Email Report 2026: Is Your Email Going Into Spam?
We checked the email domains of 9,471 Scottish charities. 44% have no DMARC record, which mailbox providers now expect from anyone sending in volume, so their own appeals are more likely to be filtered into spam. 84% have no enforcing policy, so emails sent by strangers using their address are delivered. The numbers by size and provider, what is measured and what is estimated, and the free afternoon's work that fixes both.
Microsoft 365 Business Standard vs Business Premium: Which to Choose in 2026
Business Standard vs Business Premium: Standard gives you the Office apps, Premium adds Defender, Intune, Conditional Access and data protection for about £6.40 more per user. What each includes, when Standard is enough, and how to mix the two without overpaying.
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Microsoft 365
Tenant hardening, SharePoint design, Teams rollout, licensing optimisation.
Managed IT
Standard operating procedures, monitoring, patching, endpoint management.
Telephony & Connectivity
Hosted VoIP setup, SIP trunks, leased lines, business mobile.
Compliance
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Getting Started
Onboarding guides, first-week checklists, escalation paths.
Insights
Opinion and lessons from the front line: phishing, Cyber Essentials, and what actually keeps small businesses safe.