One provider for everything
Many of our clients came to us with three or four suppliers and nobody in charge. We replace them with one agreement and one number to call.
Managed IT support
Unlimited helpdesk, round-the-clock monitoring and scheduled patching for every user and device, at a fixed monthly price per user.
Managed IT support →Microsoft 365
Migration, licensing, security baselines and day-to-day management, with continuous monitoring through Watchmont, our in-house platform.
Microsoft 365 management →Cyber security
Layered protection across identity, email, devices and data: MFA, managed antivirus, backups, firewalls and phishing training.
Cyber security →Cyber Essentials
Certification for Scottish public sector suppliers, charities and their supply chains, from a certification body based in Livingston.
Cyber Essentials in Scotland →Phones and connectivity
Teams Phone, hosted VoIP, broadband and leased lines across every site, on a single monthly bill.
Telecoms →Digital transformation
Server-to-cloud migrations, modern phone systems, secure hybrid working and automation, planned as a roadmap and delivered in stages.
How we cover Scotland
Remote support is the same everywhere. What changes is how quickly someone can be standing in your office.
Livingston and West Lothian
Our home patch. We are ten minutes from most of Livingston, and close to Bathgate, Broxburn and Linlithgow.
IT support in Livingston →Edinburgh and the Lothians
On site within the hour from our Livingston office, covering the city, East Lothian and Midlothian.
IT support in Edinburgh →Glasgow and the west
A straight run along the M8. Engineers attend across Glasgow and Lanarkshire for installs, office moves and anything remote support cannot fix.
Fife, Falkirk and Stirling
Falkirk is within the hour, and we travel across the Forth Valley and Fife, including Dunfermline, when hands-on work is needed.
Dundee, Aberdeen and the Highlands
Remote support as standard, with planned site visits for projects, installations and office moves.
The rest of the UK
Most of our clients are in Scotland, but not all. Remote support, Microsoft 365 management and Cyber Essentials work the same in Manchester or London.
Where we work
Based in Livingston, in the middle of the Central Belt, with remote support across the whole country.
Also see: IT support in Edinburgh · IT support in Livingston and West Lothian
Who we support
Scottish businesses and organisations that depend on their IT and have no in-house team, or one IT person who needs backup.
- ✓Law firms and solicitors
- ✓Accountancy practices
- ✓Charities registered with OSCR
- ✓Construction and trades
- ✓Estate agencies
- ✓Care providers
- ✓Environmental and engineering consultancies
One provider for your IT, wherever you are in Scotland
Book a free, no-obligation IT audit. We will review your current setup, tell you what is at risk, and give you a fixed monthly price.
IT support in Scotland: common questions
Do you provide IT support across the whole of Scotland?
Yes. Remote support covers every part of Scotland, and it is how most issues are resolved wherever you are. On-site work is quickest across the Central Belt, where an engineer can reach Edinburgh, Glasgow, Falkirk and West Lothian from our Livingston office. Further afield we travel when hands-on work is needed.
Do you provide on-site IT support in Glasgow?
Yes. Glasgow is a straight run along the M8 from our Livingston office, and our engineers attend for installations, office moves and faults that cannot be fixed remotely.
We have offices in several towns. Can you support all of them?
Yes, and it is one of the main reasons businesses move to us. Every site, user and device sits under one agreement with one helpdesk, and we link offices together with managed firewalls and Microsoft 365.
Do you only work with Scottish businesses?
No. Most of our clients are in Scotland, but we support businesses across the UK. Remote support, Microsoft 365 management and Cyber Essentials certification work exactly the same wherever you are based.
What size of business do you support?
From small offices to organisations with well over a hundred users. What our clients have in common is that they depend on their IT and have no in-house IT department, or one IT person who needs a team behind them.
How much does managed IT support cost?
It is priced per user per month and depends on what is included: helpdesk only, or helpdesk with Microsoft 365, security and device management. After a short audit of your current setup we give you a fixed monthly figure, with no long lock-in.