Microsoft 365 support that Edinburgh businesses get
Everything your tenant needs, from the first migration to day-to-day questions, for a fixed monthly fee per user.
Migration without the drama
From Google Workspace, on-premises Exchange, an old hosting provider or another IT company. Mail, files and calendars moved with no lost messages and a cutover planned around your working day.
Licensing that fits
Business Basic, Standard or Premium, charity and education pricing, and the add-ons you actually need. We review licences every quarter so you are not paying for seats nobody uses.
Business Premium vs Standard →Security done properly
MFA for everyone, Conditional Access, Defender for Office 365, device enrolment with Intune and backups of your 365 data. The baseline Cyber Essentials expects, set up once and kept in place.
Cyber Essentials in Scotland →Teams, SharePoint and OneDrive
A SharePoint structure people can find things in, Teams set up for how your firm works, external sharing controlled, and Teams Phone if you want to retire the old phone system.
Teams Phone and telecoms →Continuous monitoring
Every tenant we support is watched by Watchmont, our own monitoring platform: risky sign-ins, forwarding rules, licence drift and configuration changes flagged as they happen.
365 Monitoring & Reporting →A helpdesk that answers
Password resets, new starters, leavers, shared mailboxes, Outlook that will not sync. Phone, email or Teams, picked up by an engineer who knows your tenant.
Why Edinburgh firms choose a 365 partner in Livingston
A Microsoft partner since the Office 365 days, fifteen miles west of the city.
Microsoft 365 is what we do all day
Not a sideline to selling hardware. Our engineers hold Microsoft certifications and manage tenants of every size, from five users to several hundred.
We built our own monitoring
Watchmont grew out of the questions Edinburgh clients kept asking: who has admin rights, which licences are unused, did anyone set up a forwarding rule. Now it answers them automatically.
Remote first, on site when it counts
Almost everything in 365 is done remotely in minutes. For new laptops, office moves and the occasional stubborn PC, we are on the M8 and at your door within the hour.
A fixed price, no long lock-in
One monthly figure per user, agreed after a short review of your tenant. Licences at Microsoft RRP, no surprise invoices and no multi-year contract.
We also support Microsoft 365 for businesses across the rest of Scotland and the UK, so offices outside Edinburgh are covered by the same team.
Where we support Microsoft 365 in Edinburgh and the Lothians
Remote support everywhere, with on-site visits across the city and surrounding towns.
Also see: IT support in Edinburgh · Microsoft 365 services across the UK · 365 Monitoring & Reporting · Microsoft 365 support in Glasgow
Who we support
Owner-managed and professional firms that run on Microsoft 365 and have no in-house IT team.
- ✓Law firms and solicitors
- ✓Accountancy practices
- ✓Estate and letting agencies
- ✓Charities and third-sector organisations
- ✓Architects and construction firms
- ✓Financial and professional services
- ✓Care providers
Want a second opinion on your Microsoft 365 setup?
Book a free, no-obligation 365 review. We will check licensing, security settings and backups, tell you what is at risk, and give you a fixed monthly price.
Microsoft 365 support in Edinburgh: common questions
Do you provide Microsoft 365 support in Edinburgh?
Yes. We have supported Microsoft 365 for Edinburgh businesses since it launched as Office 365, from our office at Munro House in Livingston, fifteen miles west of the city. Most support is remote and immediate; an engineer can be on site in Edinburgh within the hour when hands-on work is needed.
Can you migrate us to Microsoft 365 from Google Workspace or an old Exchange server?
Yes. We migrate mail, calendars, contacts and files from Google Workspace, on-premises Exchange, IMAP hosting and other providers. The cutover is planned around your working day, old mail is kept, and we stay on the helpdesk for the first week while everyone settles in.
We already have Microsoft 365. Can you take over support from our current provider?
Yes, and we handle the handover. We move the tenant under our partner relationship, which does not change your data or your licences, document how it is configured, fix anything urgent, and give you a short list of what we would change and why.
How much does Microsoft 365 support cost in Edinburgh?
A fixed monthly fee per user that covers the helpdesk, security management, monitoring and administration, plus licences at Microsoft's UK RRP. The exact figure depends on the plan and how much you want us to do; we give you a price after a free review of your tenant, with no obligation.
Do you resell Microsoft 365 licences?
Yes. Licences are billed monthly at Microsoft's UK RRP with no mark-up, on annual or monthly terms. Charities get the discounted charity pricing and we help with the eligibility paperwork.
Can you help with Copilot for Microsoft 365?
Yes. Copilot only works well when your SharePoint and permissions are tidy, so we start there, then pilot it with a small group before rolling it out. We will also tell you honestly whether it is worth the licence cost for your business.